The business in this example is RehabTrack, an imaginary app that turns a physiotherapist's home-exercise programme into guided video sessions and uses the phone camera to check form and count repetitions. Below are the key sections, each followed by a note on why it works.
1. Executive summary
RehabTrack helps patients complete physiotherapy exercises correctly at home. Clinics assign a programme; patients follow guided video sessions while the phone camera checks posture and counts repetitions; clinicians see adherence data between appointments. The innovation is real-time form feedback that works on a standard phone, without wearables. We are seeking endorsement to launch with private physiotherapy clinics in West Yorkshire in year one, expanding UK-wide in year two. The founder is a qualified physiotherapist with eight years of clinical experience, and the business is funded with £42,000 of personal savings.
2. Innovation statement
| Existing option | What it does | What RehabTrack adds |
|---|---|---|
| Printed exercise sheets | Shows the exercises | Guided sessions, form feedback and adherence data |
| Generic exercise-video apps | Video library, no clinician link | Clinician-assigned programmes and progress reporting |
| Wearable-sensor rehab systems | Accurate motion data | Similar feedback using only a phone camera, at a lower cost |
3. Evidence of demand
- Interviews with 14 clinic owners and physiotherapists; 9 said patient adherence is a top-three problem.
- Two clinics signed letters of intent to pilot the app for three months.
- A working prototype tested with 11 volunteers, with repetition counting checked against manual counts.
4. Milestones
| By | Milestone | Measure |
|---|---|---|
| Month 3 | Pilot live in 2 clinics | 40 active patients |
| Month 6 | First paying clinic contracts | 5 clinics on subscription |
| Month 12 | Regional launch | 20 clinics, first hire (developer) |
| Month 24 | UK-wide sales | 80 clinics, team of 5 |
| Month 36 | Second market segment | NHS pilot application submitted |
5. Forecast assumptions
| Assumption | Value | Basis |
|---|---|---|
| Price per clinic | £120 per month | Clinic interviews; below wearable alternatives |
| New clinics per month (year 1) | 2 from month 6 | Pilot conversion plus founder-led sales |
| Monthly clinic churn | 3% | Conservative assumption for B2B software |
| Developer salary | £45,000 per year | UK market rate for a mid-level developer |
| Hosting and software | £250 per month | Supplier quotes |
What a full plan also needs
A complete plan adds market sizing with cited sources, a go-to-market plan, a hiring plan, a full three-year profit and loss and cash flow, risks and mitigation, and the founder's CV. See our guide to the full business plan structure.